Free shipping over $99 | Same day dispatch

Authorised Australian Dealer

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

 

2. Warranty

All our goods carry our 12 months replacement warranty, all goods to be returned to our business address, after checking faulty items a replacement part or full warranty with postage will be given.

If you simply change your mind within 14 days of purchase, you may return the item for refund excluding postage.

 

3. Disclaimer

The materials on Max Beam Australia web site are provided “as shown”. Max Beam Australia makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Max Beam Australia does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet web site or otherwise relating to such materials or on any sites linked to this site.

 

4. Limitations

In no event shall Max Beam Australia or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on our internet site, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

5. Revisions and Errors

The materials appearing on our web site could include technical, typographical, or photographic errors. Max Beam Australia does not warrant that any of the materials on its web site are accurate, complete, or current. We may make changes to the materials contained on its web site at any time without notice.

 

6. Links

Max Beam Australia has not reviewed all of the sites linked to its internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked web site is at the user’s own risk.

 

7. Site Terms of Use Modifications

We may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

 

8. Governing Law

Any claim relating to Max Beam Australia web site shall be governed by the laws of the Australia without regard to its conflict of law provisions.

 

9. English Language

In the event of a conflict between these Terms and a foreign language version of our Terms of Use, the English language version of these Terms governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.

 

10. Copyright policy, notice, and claim information

All materials on this site, whether separate or compiled, including, but not limited to, text, graphics, audio clips, logos, buttons, images, digital downloads, data compilations, software, icons, html code and xml code, as well as all copyright, patent, trademark, trade dress, and other rights therein, are owned or licensed by Max Beam Australia and its third-party information providers, and are protected by Australian and international intellectual property laws.

Click here to read our Privacy Policy

Max Beam Australia
Privacy Overview

Your privacy is very important to us. Max Beam Australia has developed this Policy to help you understand how we collect, use, communicate, disclose, and manage personal information.

Types of Personal Information Collected

When you interact with Max Beam Australia, we may collect the following types of personal information:

  • Name, email address, shipping and billing addresses, telephone number.
  • Payment details required to complete transactions (securely processed via third-party gateways).
  • IP addresses, device types, and browser information.
  • Purchase history, product preferences, and website interactions.
  • Information provided through customer support requests, reviews, and feedback forms.

Purpose and Use of Information

Max Beam Australia uses your personal information for:

  • Processing orders and delivering products.
  • Communicating about orders, confirmations, and shipping.
  • Customer support and dispute resolution.
  • Personalising shopping experiences and product recommendations.
  • Marketing communications, with explicit opt-in consent.
  • Improving website functionality and user experience.

Third-party Services & Integrations

Max Beam Australia uses trusted third-party services, including:

Website Hosting & Infrastructure:

  • WordPress (Self-hosted): Website platform and data processing.
  • SiteGround Hosting: Secure hosting and data storage.

E-commerce and Payment Processing:

  • WooCommerce: Order processing and transaction management.
  • Stripe & PayPal: Secure payment processing.
  • Google Pay: Alternative secure checkout.

Marketing & Email Communications:

  • Klaviyo: Email marketing and user engagement analytics.

Analytics & User Experience Tracking:

  • Google Analytics 4 & Google Tag Manager: Site usage and performance analytics.
  • Microsoft Clarity & Inspectlet: User experience tracking via heatmaps and session recordings.
  • WooCommerce Order Attribution Tracking: Marketing source attribution for orders.

Advertising & Remarketing:

  • Google Ads Conversion Tracking: Ad campaign performance tracking.

Website Design & User Interface:

  • Elementor Form Widget: Information collected through web forms.
  • Font Awesome: Icon display services with minimal anonymous usage data.

Data Retention

Personal data is retained only as long as necessary for:

  • Order fulfilment, customer support, and compliance with legal obligations.
  • Maintaining records for accounting, auditing, warranty claims, and after-sales support.

Data is securely erased or anonymised when no longer required.

Your Rights (GDPR Compliance)

If you are within the EU or UK, GDPR provides you rights regarding your personal data, including:

  • Access: Obtain a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of personal data.
  • Restriction: Limit data processing.
  • Portability: Transfer personal data to another provider.
  • Withdraw Consent: Opt-out of marketing communications.
  • Objection: Object to specific data processing.

To exercise these rights, contact us via details provided below.

Cookies and Tracking Technology

Cookies used by Max Beam Australia include:

  • Essential Cookies: Basic website functions.
  • Performance Cookies: Site usage analysis (Google Analytics).
  • Advertising Cookies: Targeted advertising (Google Ads, Facebook Pixel).

Control cookies through browser settings or our consent banner.

International Data Transfers

Personal data may be transferred internationally. Appropriate safeguards (such as Standard Contractual Clauses) protect your data in compliance with data protection laws.

How do we protect your information?

We implement various security measures to protect your information. Transactions occur over Secure Socket Layer (SSL) technology, and payment details are encrypted by our payment gateway providers. We do not store sensitive financial information (e.g., credit cards) on our servers.

Do we disclose information to outside parties?

We do not sell, trade, or transfer personally identifiable information to outside parties unless necessary for trusted service providers who agree to confidentiality. Information may be disclosed to comply with laws, enforce policies, or protect rights and safety.

Children's Online Privacy Protection Act (COPPA)

We comply with COPPA and do not knowingly collect information from anyone under 13. Our website and services are directed towards individuals at least 13 years old.

English Language

This Privacy Policy is governed by the English language. All related disputes and communications will be conducted in English.

Changes to our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page or communicated via email. We encourage regular review of this policy.

Disclaimer

Information provided on https://maxbeamaustralia.com.au/ is for general purposes only. While we strive for accuracy, we provide no guarantees regarding completeness, accuracy, or reliability. We are not liable for losses arising from website use. External links do not imply endorsement, and we hold no responsibility for third-party content.

Contact Information

For privacy questions or to exercise your data rights, please contact:

Max Beam Pty Ltd (A.C.N. 138 659 257)
120 Bayswater Road, Croydon South VIC 3136, Australia
Email: [email protected]
Phone: +61 452 508 808

By using our website, you consent to this Privacy Policy.